Frequently Asked Questions

Can I place orders over the phone?

Yes, you can place orders over the phone. We ship every day.

 

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Do you offer sizing appointments?

We provide a professional fitting for every customer that comes into our store, therefore no appointment is needed to determine your size. See our Shoe Fittings page for more information.

 

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I don’t know what type of shoes I should be wearing, can you help?

We can absolutely help! Our team of shoe experts has many years of experience, so we can confidently recommend the proper footwear for your needs.

 

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Do you sell things that go with shoes – like socks and arch support inserts?

Yes! We carry a wide range of footwear products including over a dozen different over-the-counter orthotics, many different socks (including merino wool and diabetic socks), shoe care products, laces, polishes, and much more. See our Socks, Orthotics, and Shoe Care Products pages for details.

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Do you make custom orthotics?

Yes, we make custom orthotics. Edward Montano Jr. is a Board Certified Pedorthist, trained in prescription orthotics and footwear modifications. An appointment is required – please see our Custom Orthotics page for details.

 

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Do you carry children’s footwear?

Yes! We carry shoes for the whole family, including men, women, and kids. View our Kids’ Shoes page for a list of brands we carry.

 

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If your question wasn’t answered here, please call us at (845) 246-4381 – we are happy to help you!